Unable To Download Windows Updates

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The Microsoft Store has a collection of thousands of free and paid apps. All Windows users utilize one or more apps from the Microsoft Store. A user may be faced with an issue where he/she may be unable to download or update apps in the Microsoft Store. Cannot install any updates on clean Windows 8.1. Ask Question. Download and install this update: Installing and searching for updates is slow and high CPU usage occurs in Windows 8.1. Windows 8.1 failing to install updates and unable to install Windows 10 (not sure if related) 1. Output: Windows has made corrections to the file system, no other actions are needed. I'm still installing updates one by one (install reboot, verify if it shows up under installed updates) the the next. I have made a protocoll of the updates tha are not installing will post them later. Kindly vento.

Active2 months ago
Unable To Download Windows Updates

For the most part, Windows Update works silently in the background. It downloads updates automatically, installs the ones it can, and saves others to install when you restart Windows. But sometimes it breaks and stops working. Here’s how to fix Windows Update when it gets stuck or frozen. One of the more common Windows 10 issues that we have heard about is the inability to update apps or install new apps from the Windows Store. Here is series of steps that you can take to resolve.

I made a clean install of Windows 8.1 on a computer. I'm trying to check for updates. The update check takes very long and finally the Windows Update section tells me that no updates are available and that no check has ever been done.

Why does the update check fail? What can I do with it?

marmistrz

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marmistrz
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5 Answers

Stop the Windows Update Service (via services.msc or in a cmd.exe which is started as admin via net stop wuauserv), download and install this update:

Do a reboot and check again for new updates.

magicandre1981magicandre1981
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I had this exact same problem.

You need the new version of windows update. The problem is, the patch notes for the updates you need don't actually tell you that they update windows update.

You need KB3173424 first, then install KB3172614. You should disconnect your computer from the network and restart before installing these after downloading.

I don't actually know if disconnecting your computer from the network to prevent windows update launching in the backround is necessary, but it worked for me. Similarly, I don't know if the updates must be installed in that order, or even if you need both of them. I just know it finally made the update process work. Hurray.

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user683780user683780

I used this method and it worked.

  1. Run cmd as administrator.

Type the following commands:

  1. net stop wuauserv
  2. ren SoftwareDistribution SoftwareDistribution.old
  3. net start wuauserv

I managed to finally install updates using the above method.

Greenonline
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Alan TehAlan Teh

After a clean install of Win8.1 I had this problem.The method outlined by user683780 (manually d/l KB3173424 and KB3172614 etc) worked for me. Be sure to disconnect your computer from the internet before running these files, otherwise they will not install - your computer will look like it is installing the first one but in fact it is still trying to use the old version of windows update already installed. As well as being disconnected from the internet before running these updates I stopped the existing windows update service on my machine (press windows key and R key, type services.msc into the run box, locate the windows update service in the list (wuauserv) and stop it). My laptop is now busy installing 1.2GB of important updates! :) PS be sure to run the updates in the order given in the answer above.

Andrew McCannAndrew McCann

Thanks user683780. The process you described helped me get Windows 8.1 updating again. The only additional step I had to make was to enter safe mode in order to rename the software distribution folder.

My steps were:

  • turn off auto update,
  • download KBs (save),
  • restart computer in safe mode,
  • Rename SoftwareDistribution folder,
  • restart PC,
  • run the two KBs,
  • restart PC and;
  • return updates to auto.

Check for updates showed 223 updates pending.

Greenonline
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For the most part, Windows Update works silently in the background. It downloads updates automatically, installs the ones it can, and saves others to install when you restart Windows. But sometimes it breaks and stops working. Here’s how to fix Windows Update when it gets stuck or frozen.

  1. Try running the Windows Update Troubleshooter, which you can search for in the Start menu.
  2. If that doesn’t help, you can try deleting Windows Update’s cache by booting into Safe Mode, stopping the wuauserv service, and deleting the files in C:WindowsSoftwareDistribution.
  3. If all else fails, download updates manually using the WSUS Offline Update tool.

This can happen on Windows 7, 8, or 10, but it’s become especially common with Windows 7. Sometimes updates will error out, or sometimes Windows Update may just get stuck “searching for updates” forever. Here’s how to fix Windows Update

Remember: Windows updates are important. No matter what troubles you’re having, we recommend keeping automatic updates turned on—it’s one of the best ways to keep yourself safe from ransomware and other threats. If you turn automatic updates off, you are leaving yourself vulnerable to new attacks.

Fix Windows Update with a Troubleshooter

Unable To Install Windows Updates

Windows includes a built-in troubleshooter that may be able to help fix a stuck update. It’s the easiest method to try, so go ahead and run it first. The troubleshooter performs three actions:

  1. It shuts down Windows Update Services.
  2. It renames the C:WindowsSoftwareDistribution folder to C:WindowsSoftwareDistribution.old , essentially clearing the Windows Update download cache so that it can start over.
  3. It restarts the Windows Update Services.

This troubleshooter is available on Windows 7, 8, and 10. You’ll find it in the same place on all modern versions of Windows.

To run the troubleshooter, hit Start, search for “troubleshooting,” and then run the selection that search comes up with.

In the Control Panel list of troubleshooters, in the “System and Security” section, click “Fix problems with Windows Update.”

In the Windows Update troubleshooting window, click “Advanced.”

In the advanced settings, make sure that the “Apply repairs automatically” check box is enabled, click “Run as administrator” and then click Next. Giving the tool administrative privileges helps ensure that it can delete files in the download cache.

The troubleshooter works through its process and then lets you know whether it could identify and fix the problem. Most of the time, the troubleshooter can successfully remove a stuck update from the queue. Go ahead and try running Windows Update again. Even if the troubleshooter says it couldn’t identify the problem, it’s possible that the actions of starting and stopping the service and clearing out the cache did the trick.

Fix Windows Update by Deleting Its Cache Manually

If you’re still having trouble after running the troubleshooter (or if you’re the type that just likes to do things yourself), performing the same actions manually may help where the troubleshooter didn’t. We’re also going to add the extra step of booting into Safe Mode first, just to make sure that Windows can really let go of that cache of Windows Update downloads.

Start off by booting Windows into Safe Mode. On Windows 7, restart your computer and press the “F8” key on your computer while it boots to access the boot options menu, where you’ll find a “Safe Mode” option. On Windows 8 and 10, hold down the Shift key as you click the “Restart” option in Windows and navigate to Troubleshoot > Advanced Options > Windows Startup Settings > Restart > Safe Mode.

It’s a little more cumbersome than it used to be on the latest versions of Windows, but it’s still reasonably straightforward. Of course, if you want, you could also take some time to add Safe Mode to the Windows boot menu to make it easier in the future.

When you’ve booted into Safe Mode, the next step is to stop the Windows Update service, and the easiest way to do that is with the Command Prompt. To launch the Command Prompt in Windows 7, open the Start menu, search for “Command Prompt”, and launch the Command Prompt shortcut. You’ll also find it under Start > All Programs > Accessories > Command Prompt. In Windows 8 or 10, you can right-click the Start menu (or press Windows+X), choose “Command Prompt (Admin)” and then click Yes to allow it to run with administrative privileges.

At the Command Prompt, type the following command and then hit Enter to stop the Windows Update service. Go ahead and leave the Command Prompt window open.

Next, open a File Explorer window and navigate to C:WindowsSoftwareDistribution . Delete all the files in the folder. Don’t worry. There’s nothing vital here. Windows Update will recreate what it needs the next time you run it.

Now, you’ll restart the Windows Update service. Return to the Command Prompt window, type the following, and hit Enter:

When the service has restarted, you can close Command Prompt and restart Windows into normal mode. Give Windows Update another try and see if your problem has been fixed.

Windows 7: Update the Windows Update Service

RELATED:Where to Download Windows 10, 8.1, and 7 ISOs Legally

If you’re installing Windows 7 from scratch, you’ll notice that Windows Update will take a very long time while checking for updates. This can also occur if you haven’t checked for updates in a while, even if you installed your Windows 7 system long ago. This occurs even if you install Windows 7 from a disc or USB drive with Service Pack 1 integrated, which you should. Microsoft’s official Windows 7 installation media downloads includes SP1.

Microsoft has now provided official instructions about how to fix this problem. According to Microsoft, this problem occurs because Windows Update itself needs an update, creating a bit of a catch-22. If the latest updates to Windows Update are installed, the process should work better.

Here are Microsoft’s official instructions for fixing the problem.

First, open Windows Update. Head to Control Panel > System and Security > Windows Update. Click the “Change Settings” link in the sidebar. Select “Never Check For Updates (Not Recommended)” in the dropdown box and then click “OK”.

Reboot your computer after you change this setting.

RELATED:How Do I Know if I’m Running 32-bit or 64-bit Windows?

After the computer restarts, you’ll need to manually download and install two updates for Windows 7. You’ll need to check whether you’re running a 32-bit version of Windows or a 64-bit version and download the appropriate updates for your PC.

For 64-bit editions of Windows 7, download these updates:

For 32-bit editions of Windows 7:, download these updates:

Double-click the “KB3020369” update to install it first.

After the first update finishes installing, double-click the “KB3172605” update to install it second. You’ll be asked to restart the computer as part of the installation process. After it restarts, Microsoft says you should wait ten to twelve minutes to allow the process to finish.

When you’re done–remember to wait ten to twelve minutes after restarting–head back to the Windows Update dialog at Control Panel > System and Security > Windows Update. Click “Change Settings” and set it back to Automatic (or choose your desired setting).

Click “Check for Updates” to have Windows check for and install updates. Best app remover pc. According to Microsoft, this should have fixed your problems and Windows Update should now work normally without any long delays.

Windows 7: Get the Convenience Rollup

RELATED:How to Update Windows 7 All at Once with Microsoft’s Convenience Rollup

Microsoft has also produced a “convenience rollup” for Windows 7. This is essentially Windows 7 Service Pack 2 in all but name. It bundles together a large number of updates that would take a very long time to install normally. This package includes updates released from February 2011 all the way to May 16, 2016.

To speed up the updating of a new Windows 7 system, download the convenience rollup and install it rather than waiting for Windows Update. Unfortunately, Microsoft doesn’t offer the update rollup through Windows Update–you have to go out of your way to get it. But it’s easy enough to install if you know it exists and know you have to go looking for it after you install Windows 7.

There will be much fewer updates to install via Windows Update after you install this, so the process should be much faster. Check out our instructions on installing the Conveniene Rollup here.

Windows 7, 8, or 10: Download Updates Manually WSUS Offline Update

If none of the official solutions fixed your problem, we have another solution that’s worked for us in the past. It’s a third-party tool called WSUS Offline Update.

This tool will download available Windows Update packages from Microsoft and install them. Run it once, have it download those updates and install them, and Windows Update should work normally afterwards. This has worked for us in the past when none of the other solutions did.

Download WSUS Offline Update, extract it to a folder, and run the UpdateGenerator.exe application.

Select the version of Windows you’re using–“x64 Global” if you’re using a 64-bit edition or “x86 Global” if you’re using a 32-bit edition. After you do, click “Start” and WSUS Offline Update will download updates.

Download

Wait for the updates download. If it’s a fresh install of Windows 7, there will be a lot of updates, so this may take quite a while. It depends on the speed of your Internet connection and how fast Microsoft’s download servers are for you.

After the updates are done downloading, open the “client” folder in the WSUS Offline folder and run the UpdateInstaller.exe application.

Unable To Download Windows 8.1 Update From Store

Click “Start” to install the downloaded updates. After the tool finishes installing the updates, Windows Update should work normally again.

Unable To Download Windows Updates 8.1

This should hopefully become a bit easier in the future. In October 2016, Microsoft announced that it was making changes to the way Windows 7 and 8.1 are “serviced”, or updated. Microsoft plans to release fewer small updates and more bundles of large updates. It will also begin combining previous updates into a monthly update rollup. This will mean fewer individual updates to install, and updating newly installed Windows 7 systems should become faster over time.

Why Am I Unable To Download Windows Updates

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